Privacy Policy
This section sets forth the general
privacy policy for the United States and other
jurisdictions not otherwise specifically covered by the
jurisdiction-specific policies or jurisdiction-specific
policies below. Citizens of EU Member States, citizens
of Canada, and citizens of the other specific
jurisdictions below should see the provisions below that
are specific to them.
This privacy policy discloses the
privacy practices for the sites. This privacy policy
does not cover information we collect by means other
than a site. If you have any questions about how we use
information collected by means other than a site, you
should inquire at or before the time you give such
information to us.
Note that this policy contains several
important exceptions, most notably the exception
involving use of information to identify and/or pursue
persons who are under criminal investigation or who
damage, or may damage, our information or other
resources. Please read the entire privacy policy to be
sure that you understand these exceptions.
Information Ownership, Collection and
Use
We are the sole owner of the
information collected through the sites. We will not
sell, share, or rent this information to others in ways
different from those disclosed in this policy. We may
collect information from users at several different
points on a site.
This privacy policy addresses some
types of information, means of collecting information,
and uses of information that may not presently apply to
one or more of the sites. We tell you about these types
of information, means of collecting information, and
uses of information anyway because we want to maintain
flexibility in offering additional features without
having to revisit our terms and conditions or privacy
policy every time we revise a site or offer new
functions. No description of any type of information,
means of collecting information, or use of information
will require us to collect any particular information,
make any particular use of any information, or offer any
particular functionality through any site.
Child Online Privacy Protection Act (COPPA)
Compliance and Related Information
The Child Online Privacy and
Protection Act (COPPA) regulates online collection of
information from persons under the age of 13. It is our
policy to refrain from knowingly collecting or
maintaining personally identifiable information relating
to any person under the age of 18. If you are under the
age of 18, please do not supply any personally
identifiable information through the site. If you are
under the age of 18 and have already provided personally
identifiable information through the site, please have
your parent or guardian contact us immediately using the
information below so that we can remove such information
from our files.
Ordering, Event Registration, and
Related Processes
When and if you order products or
services using a site or register for an event, we
request information from you using an order form. When
we already have information about you (such as through a
previous order or registration, whether received through
a site or otherwise), we may use such information to
facilitate the order or registration process. When using
an order form, you must provide contact information
(such as name and shipping address) and financial
information (such as credit card number and expiration
date). This information is used for billing purposes and
to fill your order. If we have trouble processing an
order, we use this contact information to contact you.
Cookies
A cookie is a piece of data stored on
the computer that runs an Internet browser. It can
contain information about you, your computer, your
browser, your session, the websites you visit, and other
information about you or others who use, or have used,
the computer or browser you use to access the Internet.
The cookies we use, if any, are not linked to any
personally identifiable information while using a site
unless you have given us permission to link personally
identifiable information to one or more cookies. You
give us that permission any time you register on a site,
place an order through a site, or identify yourself or
the computer you are using through a site.
Most or all browsers permit you to
disable or reject cookies. You can do this by setting
the preferences in the browser. Use the “help” feature
of your browser to obtain more information about
refusing cookies. As of the time we wrote this privacy
policy, there was information about how to disable
cookies at the following websites. We do not operate
either of these websites and we make no representation
or warranty about the information contained in the
websites to which these links will take you.
If you set the browser you use to
reject cookies, you can use the sites, but you may not
be able to use the full functionality of one or more of
the sites or it may take additional time to utilize such
functionality.
One or more of the organizations with
which we do business, or to which we provide links from
a site, may also use cookies. We have no control over
such organizations’ uses of cookies and users should
review the privacy policies of such organizations to
determine the uses such organizations make of cookies.
Log Files
We or our hosting provider may collect
traffic information from visitors for statistical
analysis and site improvement. When you accesses a site,
we or our hosting provider may collect information about
your visit in a log file on a server. Log file
information may include, but is not limited to, internet
protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type,
date/time stamp, and number of clicks. We or our hosting
provider use this information to analyze trends,
administer sites, track users’ movements in the
aggregate, and gather demographic information for
aggregate use. IP addresses and other log file
information are not linked to personally identifiable
information. We do not try to track users or to identify
users individually except as otherwise stated in this
policy, but we or our hosting provider do review this
information to understand overall trends and to
determine what kinds of content are popular and useful
to users.
Sharing
- Aggregated information. We or our
hosting provider may share aggregated demographic
information with our users, our affiliated
organizations, and other organizations with which we
do, or contemplate doing, business. Such information
is aggregated and is not linked to any information
that can identify individual users.
- Outsourcing providers. We may use
outside shipping or other outsourcing providers to
process and ship orders or perform other functions.
We use commercially reasonable diligence to restrict
the purposes for which these outsourcing providers
may use your personally identifiable information.
The requirements or requests that we impose on such
outsourcing providers vary with the sensitivity of
the information and can, but do not necessarily,
include requirements that these outsourcing
providers not retain, share, store, or use
personally identifiable information for any
secondary purposes, except for backup and recovery
operations. Although we use good faith efforts to
impose, and/or ensure compliance by our outsourcing
providers, we cannot, and will not, be responsible
to users for misuse of personally identifiable
information by such outsourcing providers. This
section is meant as a general description of our
practices. It does not impose any duty upon us and
it does not constitute a representation or warranty
by us upon which you may rely.
- Specific services. We may have
agreements with other parties to provide specific
services. When you use such services, we may share
personally identifiable information with such
parties. In such cases, we will use good faith
efforts to restrict the information provided to the
information necessary for the provision of such
services.
- General use. We share personally
identifiable information (whether in return for
compensation or otherwise) with various vendors,
suppliers, and advertisers. While we use good faith
efforts to verify that such vendors, suppliers, and
advertisers promote products and services of
interest to site users, we cannot, and do not,
endorse such vendors, suppliers, advertisers,
products or services unless we expressly state
otherwise. We share only such information as you
yourself provide to us or someone else provides
about you (such as through a registration process)
and do not share personally identifiable information
derived indirectly through IP address tracing or
similar means. If you wish us to refrain from
providing your personally identifiable information
in this manner, please see the opt-out information
and contact information provided below.
Links and Information Gathered by
Others
One or more sites may contain links to
other websites. We do not operate those websites and we
cannot control the information that the operators of
such websites gather or what the operators of such
websites do with the information. We are therefore not
responsible for the activities of the operators of such
websites.
Newsletter
If you wish to subscribe to a
newsletter we offer or to a mailing list that we
maintain, we will collect from you contact information
necessary to send the newsletter or other information to
you. This is usually limited to your e-mail address, but
may include other information.
Tell-A-Friend
We may offer a referral service that
allows you to inform your friends and other
acquaintances about content on the site or to forward
information to them. If you elect to use such a referral
service, we will collect the friend or acquaintance’s
e-mail address and use it to send to the friend or
acquaintance a one-time e-mail inviting the friend or
acquaintance to visit one or more sites or providing the
information you requested. We store this contact
information for the sole purpose of sending the one-time
e-mail. When you use such a service, you represent and
warrant to us that you have an existing business or
personal relationship with the friend or acquaintance
sufficient to avoid liability under any law that applies
to unsolicited e-mail. You will be the sender of any
such e-mail and we will merely be a service provider
facilitating your sending of the e-mail.
Security
Where we collect nonpublic personal
information from you, we or one or more of our service
providers use industry-standard encryption and security
standards to protect such information. You can tell
whether encryption is being used by noting the “locked”
or other status indicator on the browser you are using.
If the browser you are using does not indicate that the
session is secure (e.g. by displaying a lock, a key or
another icon), you should assume that the connection is
not secure and that third parties will receive the
information shared by you and us during that part of the
session.
We also use commercially reasonable
efforts to protect user information offline. All
sensitive user information is maintained in our offices
or at the facilities of our information technology
provider(s). We cause access to servers and connections
to be limited by key or other access. Only employees or
agents who need the information to perform specific
functions are granted access to personally identifiable
information. We use reasonable efforts to assure that
our employees and agents are informed of our security
and privacy practices.
Supplementation of Information
We sometimes supplement the
information we receive from you with other information
we receive from third party sources, such as credit card
issuers or clearinghouses.
Special Offers
We may send to you a welcoming e-mail
that may also verify password and user name information.
We occasionally send newsletters or information about
products, services, and special deals to users like you.
You may opt to not receive such informational
communications by using the contact information below.
Site and Service Updates
We may also send to you updates and
service announcements about one or more of the sites.
You may not un-subscribe or opt not to receive such
announcements because such announcements contain
important information about the services offered through
the relevant site(s).
Misappropriation of Personal
Information
For the purposes of any applicable law
regarding notification of persons whose personal
information was, or is reasonably believed to have been,
acquired by an unauthorized person, our information
security policy provides that any required notification
may, where permitted by law, be made by the use of
e-mail, telephone, fax, mail (including a notice printed
in an available area of a bill or statement) or posting
a notice on a site. The specific means used is up to us
and we will use our judgment based on the circumstances.
Where any notice is to be sent to a specific address or
number (such as e-mail address, physical address,
telephone number, etc.), we will use the latest
available address in our records. EXCEPT TO THE EXTENT
PROHIBITED BY LAW, YOU AGREE TO THIS MEANS OF
NOTIFICATION.
Correcting or Updating Personal
Information
If your personal information changes,
if you have reason to believe that your personal
information as we maintain it is incorrect, or if you no
longer desire service, you may contact us using the
contact information below and we will accommodate all
reasonable requests for such changes.
Choice/Opt-out
Users who no longer wish to receive
newsletters or promotional materials or have their
information provided to third parties may opt to not
receive such communications or have information shared
by contacting us using the information below. We will
comply with such requests as soon as is commercially
practicable. Such compliance may involve batch
processing and other processes that take 30 days or
longer. If you opt not to receive such communications or
allow us to share your information and then give your
personal information to us again using a site or under
other circumstances that permit us to use your
information, we will regard your opt-out as rescinded.
In most cases, it is impractical for
use to stop any other party to whom we have supplied
your information from continuing to use the information
and opting out will usually not stop others to whom we
have provided your information from continuing to use
it.
To change your preference with regard
to the way your information is treated send e-mail to
info@adopt-a-watt.com
Response Times
We will use commercially reasonable
efforts to timely make any changes you request. Many
such changes are accomplished using batch processing
(i.e. collecting a number of similar change requests and
making all such changes at once), so the changes may not
be immediately effective. If you require an immediate
change to your personally identifiable information and
are unable to make such a change using the available
site resources, please contact us.
Changes to This Privacy Policy
If we decide to change this privacy
policy, we will post the changes on one or more sites
and/or other places we deem appropriate.
Except as stated below, we will use
information in accordance with the privacy policy under
which the information was collected.
If we decide to use information about
you in a manner different from that stated in the
privacy policy in effect at the time of collection, we
will notify you by e-mail if, and to the extent that,
you have provided your e-mail address. If you reply to
such an e-mail within a reasonable time and request that
we not use your personally identifiable information in
the proposed new manner, we will honor your request, but
we reserve the right to suspend your access to all or
part of the services offered through one or more sites
if you do so. If you do not reply to such an e-mail, or
we receive a reply of “undeliverable” or similar message
from your last known e-mail address, in either case
after a reasonable time, we will use the information in
the proposed new manner.
BY USING A SITE, YOU AGREE TO THIS
CHANGE PROCEDURE.
Exceptions
Notwithstanding anything else in this
privacy policy to the contrary, we may collect
personally identifiable information and use such
information in ways other than those described above if
we are required to do so by law or if we deem it
advisable in the course of assisting law enforcement
activities or protecting our site(s) or other property.
Without limiting the foregoing, we reserve the right to
use and disclose any information that you provide to us
if we deem it advisable in the prosecution or defense of
any litigation involving your use of any site.
Contact Information
If you feel that we are not abiding by
this privacy policy or if you have questions regarding
the policy, you may contact our privacy liaison using
the following information.
Privacy Liaison
Adopt-A-Watt, Inc.
1204 Grove
Royal Oak, MI 48067
Phone: 866-643-5724
info@adopt-a-watt.com
If you (a) wish to begin or end
receipt of newsletters or promotional information (b)
wish to update your user information, or (c) wish to opt
in or out of any other service offered through the site,
please contact our technical personnel using the
following information. Please be sure to include your
name and your user name (if applicable), but do not
include any information regarding your password(s), if
any.
Website Technical Support
Adopt-A-Watt, Inc.
1204 Grove
Royal Oak, MI 48067
Phone: 866-643-5724
info@adopt-a-watt.com
SUPPLEMENTARY INFORMATION FOR USERS
IN AUSTRALIA
The following information is
supplemental to the General Privacy Policy and it
applies to persons the collection of whose personal
information is covered by the Australia Privacy
Principles (Privacy Amendment (Private Sector) Act 2000)
or other law of Australia or its subdivisions. For such
persons (and only for such persons), where the following
provisions conflict with the provisions of the General
Privacy Policy, the following provisions will prevail.
Some, but not all, of this supplementary information may
refer to parts of the General Privacy Policy. The lack
of a reference to the General Privacy Policy does not
mean that the General Privacy Policy does not apply to
the subject matter in question.
The identity of the organization
collecting information is as follows.
Privacy Officer
Adopt-A-Watt, Inc.
1204 Grove
Royal Oak, MI 48067
Phone: 866-643-5724
info@adopt-a-watt.com
You may have access to such personal
information as we maintain about you. We reserve the
right to withhold from you information that relevant law
permits us to withhold from you. You can contact us
about your personal information using the contact
information above.
Where a rule of law requires that we
collect personal information from you, we will use
commercially reasonable efforts to inform you of the
name and nature of that rule of law.
If you choose not to provide personal
information when and as we request it, we may not be
able to fulfill your orders, serve you in the way you
ask to be served, or be able to conduct business with
you at all, depending upon the nature and importance of
the information. For example, if you refuse to provide a
shipping address in connection with a product order, we
will probably be unable to ship the product to you. We
understand that not all effects of refusing to provide
information are that straightforward, so, if you have
questions about the effects of failing to provide
particular kinds of information about yourself, please
contact us. See also the information in the General
Privacy Policy about how disabling cookies might
interfere with our ability to deliver the maximum
functionality of a site.
The General Privacy Policy, together
with this supplementary information, constitutes the
policies on our management of personal information as
required by Principle 5 of the National Privacy
Principles from the Privacy Amendment (Private Sector)
Act 2000.
We anticipate that your personal
information might be maintained in different
jurisdictions. Such jurisdictions include, but are not
limited to, Australia, New Zealand, Singapore, the
United Kingdom, and the United States. We believe that
the scheme of laws and contractual obligations within
which we operate provide commercially reasonable
assurances of the privacy and security of personal
information required by Australian law.
We reserve the right to deviate from
the above where authorized by you and/or applicable law.
SUPPLEMENTARY INFORMATION FOR USERS
IN NEW ZEALAND
The following information is
supplemental to the General Privacy Policy and it
applies to persons the collection of whose personal
information is covered by the New Zealand Privacy Act or
other law of New Zealand. For such persons (and only for
such persons), where the following provisions conflict
with the provisions of the General Privacy Policy, the
following provisions will prevail. Some, but not all, of
this supplementary information may refer to parts of the
General Privacy Policy. The lack of a reference to the
General Privacy Policy does not mean that the General
Privacy Policy does not apply to the subject matter in
question.
The name and address of the agency
collecting information is as follows.
Privacy Officer
Adopt-A-Watt, Inc.
1204 Grove
Royal Oak, MI 48067
Phone: 866-643-5724
info@adopt-a-watt.com
We or our contractors and service
providers , as those contractors and service providers
are discussed in the General Privacy Policy, expect to
be the holders of the personal information that we
collect from you.
Where a rule of law requires that we
collect personal information from you, we will use
commercially reasonable efforts to inform you of the
name and nature of that rule of law.
If you choose not to provide personal
information when and as we request it, we may not be
able to fulfill your orders, serve you in the way you
ask to be served, or be able to conduct business with
you at all, depending upon the nature and importance of
the information. For example, if you refuse to provide a
shipping address in connection with a product order, we
will probably be unable to ship the product to you. We
understand that not all effects of refusing to provide
information are that straightforward, so, if you have
questions about the effects of failing to provide
particular kinds of information about yourself, please
contact us. See also the information in the General
Privacy Policy about how disabling cookies might
interfere with our ability to deliver the maximum
functionality of a site.
We reserve the right to deviate from
the above where authorized by you and/or applicable law.
EUROPEAN UNION PRIVACY POLICY
Both the General Privacy Policy and
this European Union Privacy Policy (the “EU Policy”)
apply to citizens of European Union Member States except
that, for such persons (and only for such persons),
where the provisions of the General Privacy Policy and
the EU Policy cannot be construed consistently, the
provisions of the EU Policy will govern.
The EU Directive on the Protection of
Personal Data (the “EU Directive” or the “Directive”)
prohibits the transfer of personal data to non-EU
countries that do not meet the European “adequacy”
standard for data protection. The EU standard is
specified in a number of privacy principles as detailed
below. We have listed the privacy principles below,
along with the ways we comply with those principles.
“Personal data” and “personal
information” and “your information” means data about you
that identifies or can identify you and that is within
the scope of the Directive, received by us from a source
in the European Union, and recorded in any form.
This EU Policy applies to all personal
information about you that we collect, maintain, or
disclose, regardless of the way in which we collect it
(i.e. whether through a site or otherwise).
Notice
If we state a specific purpose for
gathering of information at the time we ask you to give
the information to us, we will not use the information
for any purpose other that the purposes stated or for
purposes reasonably related to fulfilling that purpose.
For example, if you give us your contact information in
connection with the purchase of a product, we will use
that information to communicate with you about the
product (e.g. warranties, claims, features, maintenance,
and use) and about issues reasonably related to the
product (e.g. to tell you about user groups, events, and
additional information that are available to you online,
through print media, or in your physical area). We will
not use the information for any purpose about which we
have not notified you as of the date you provide the
information to us and/or as of the date you give to us
your further express or implied consent after receiving
such notice.
You can contact us with any inquiries
or complaints using the contact information above.
If you choose to revise or withdraw
your consent at any time, you may contact us using the
information above and, to the extent we do not have a
right under the Directive to continue to obtain,
maintain, and/or disclose such information, we will
comply with your request.
Choice
Except as otherwise provided by the
Directive, you may choose whether your personal
information is (a) to be disclosed to a third party or
(b) to be used for a purpose that is incompatible with
the purpose(s) for which it was originally collected or
subsequently authorized by the individual. You may
express your choices to us using the contact information
above.
For sensitive information (e.g.
personal information specifying medical or health
conditions, racial or ethnic origin, political opinions,
religious or philosophical beliefs, trade union
membership, or information specifying sex life), we will
give you an affirmative or explicit choice if the
information is to be disclosed to a third party or used
for a purpose other than those for which it was
originally collected or subsequently authorized by you.
Consistent with the Directive, we may
or may not solicit or obtain your consent where the use
of your personal information is (1) in your vital
interests of the interests of another person; (2)
necessary for the establishment of legal claims or
defenses; (3) required to provide medical care or
diagnosis; (4) necessary to carry out our obligations in
the field of employment law; or (5) related to data that
you manifestly make public.
Onward Transfer
We apply the Notice and Choice
principles above when providing your personal
information to third parties. Where we wish to transfer
information to a third party that is acting as our agent
we may do so if we first either ascertain that the third
party subscribes to the EU Directive Privacy Principles
or is subject to the Directive or another adequacy
finding or enter into a written agreement with such
third party requiring that the third party provide at
least the same level of privacy protection as is
required by the relevant principles. Note that, so long
as we comply with these requirements, you may not hold
us responsible (unless we specifically agree otherwise
in an authenticated record that refers to this
provision) when a third party to which we transfer such
information processes it in a way contrary to any
restrictions or representations, unless we knew or
should have known that the third party would process it
in such a contrary way and we have not taken reasonable
steps to prevent or stop such processing. If you
suspect, or become aware of, any such processing, please
contact us using the information above and give us as
many specifics as possible.
Investment bankers or auditors may
process your personal information without your
knowledge, but only to the extent and for the period
necessary to meet statutory or public interest
requirements and in other circumstances in which the
application of the EU Privacy Principles would prejudice
our legitimate interests. These legitimate interests
include the monitoring of our compliance with our legal
obligations and legitimate accounting activities, and
the need for confidentiality connected with possible
acquisitions, mergers, joint ventures, or other similar
transactions carried out by investment bankers or
auditors.
Security
We are required to take reasonable
precautions to protect your personal information from
loss, misuse, and unauthorized access, disclosure,
alteration and destruction. We use the means described
in the Security section of our General Privacy Policy
above.
Data Integrity
The personal information we use must
be relevant for the purposes for which it is to be used.
We will not process personal information in a way that
is incompatible with the purposes for which it has been
collected or subsequently authorized by you. We
generally assume that information that you give to us is
accurate. If information you give to us is inconsistent
with other information you give to us or with
information that is available in public records or from
other sources we are permitted by law to use, we will
use reasonable efforts to make sure that the information
we process is accurate. If, using prudent business
practices, we reasonably satisfy ourselves that we have
identified the correct information, we will make the
correction internally and may or may not confirm the
correction with you.
Access
You may have access to personal
information about you that we hold and you may correct,
amend, or delete that information where it is
inaccurate, except where the burden or expense of
providing access would be disproportionate to the risks
to your privacy in the case in question, or where the
rights of third persons would be violated. To access
your personal information, and to correct, amend, or
delete that information where it is inaccurate, please
contact us using the contact information above.
We provide access in the form of
disclosure to the affected individual and, unless
otherwise required by applicable law, do not permit
access to our database.
We may charge you a reasonable fee for
access to your personal information. We expect that this
fee will approximate our actual costs or providing
access to you. We may also waive such fees on a
case-by-case basis.
If we refuse access to your personal
information for any reason, we will tell you our reasons
and will do so as specifically as we can. We may refuse
to provide access to information to the extent that
disclosure is likely to interfere with the safeguarding
of important countervailing public interests, such as
national security; defense; or public security. In
addition, we may deny access where personal information
is processed solely for research or statistical
purposes. Other reasons for denying or limiting access
are:
- Interference with execution or
enforcement of the law, including the prevention,
investigation or detection of offenses or the right
to a fair trial;
- Interference with private causes
of action, including the prevention, investigation,
or detection of legal claims or the right to a fair
trial;
- Disclosure of personal
information pertaining to other individual(s) where
such references cannot be redacted;
- Breaching a legal or other
professional privilege or obligation;
- Breaching the necessary
confidentiality of future or ongoing negotiations,
such as those involving the acquisition of publicly
quoted companies;
- Prejudicing employee security
investigations or grievance proceedings;
- Prejudicing the confidentiality
that may be necessary for limited periods in
connection with employee succession planning and
corporate reorganizations;
- Prejudicing the confidentiality
that may be necessary in connection with monitoring,
inspection or regulatory functions connected with
sound economic or financial management; or
- Other circumstances in which the
burden or cost of providing access would be
disproportionate or the legitimate rights or
interests of others would be violated.
Enforcement
If we fail to comply with this privacy
policy or otherwise comply with the Directive, we
encourage you to tell us about the failure to comply and
to be as specific as possible so that we can resolve any
dispute between us.
If you are not satisfied with the
resolution we offer, you may seek redress from us using
arbitration. All arbitration will be conducted by the
American Arbitration Association according to its
applicable rules. The place of arbitration will be Wayne
County in the State of Michigan, USA. All disputes will
be resolved by reference to the EU Privacy Principles
and the arbitrator may, among other things, award
damages where the applicable law or private sector
initiatives so provide. We will follow up and permit the
arbitrator to verify that the attestations and
assertions we make about our privacy practices are true
and that privacy practices have been implemented as
presented.
CANADIAN PRIVACY POLICY
Both the General Privacy Policy and
this Canadian Privacy Policy (the “Canadian Policy”)
applies to citizens of Canada except that, for such
persons (and only for such persons), where the
provisions of the General Privacy Policy and the
Canadian Policy cannot be construed consistently, the
Canadian Policy will govern.
The Personal Information Protection
and Electronic Documents Act (“PIPEDA”) imposes
requirements regarding the collection, use, and
disclosure of personal information in relation to our
commercial activities, as does private-sector privacy
legislation in Quebec, Alberta and British Columbia and
other provinces and territories.
This Canadian Policy applies to all
personal information about you that we collect, hold,
use and disclose, regardless of the way in which we
collect it (i.e. whether through a site or otherwise).
Personal Information
Under Canadian privacy laws (and in
this Canadian Policy), personal information is generally
any information about an identifiable individual. It may
include your name, age, mailing address, residential
phone number, or e-mail address, personal history
(including financial and credit information, donations,
personal health information, billing history, personal
family and relationship matters, and penal or criminal
information), personal information related to corporate
involvements, work experience (past and present),
discipline, income and benefits, medical records, tax
records, and security clearances. The term does not
include your name, business title, business address, or
business telephone number in your capacity as an
employee of an organization or enterprise.
Collection of Personal Information
We collect personal information from
correspondence, faxes, e-mails, telephone inquiries, web
forms, and other means of communication. We collect such
information when you order or agree to purchase or avail
yourself of goods or services, as well as in the case of
registrations (e.g. user groups, leagues, and other
communities), to track warranty rights and obligations,
to provide product information (whether with regard to
recalls or otherwise), and other lawful purposes. We
often collect personal information from you or from
third parties and as agents on behalf of third parties,
where we have obtained the requisite consent to do so or
as otherwise permitted by law. Third parties include, as
examples, organizations for whom we provide services to
you or on your behalf, and organizations that perform
outsourcing and other services for us (such as payment
processors, order fulfillment organizations, shipping
companies, warranty and other service organizations, and
systems development and maintenance organizations).
How We Use Personal Information
As a general matter, we collect your
personal information primarily to provide goods and/or
services to and for you, for administrative or
management requirements, and to enhance our relationship
with customers. We identify additional purposes for
which we use your personal information at the time we
collect such information from you and obtain the
requisite consent, unless otherwise permitted by law,
prior to such other use. We may also use your personal
information as otherwise permitted by law.
We generally hold, collect, use, and
disclose your personal information for the following
purposes.
- With respect to customers and
other past, present, or potential users of our goods
or services, we collect, use, and disclose your
personal information for the following purposes.
- Recording and using the
information relevant to the provision of goods
and/or services to you or on your behalf;
- Recording and determining
goods and/or services provided to you or on your
behalf in your relationship with us;
- Administration, billing,
accounting and collection in relation to your
business and relationship with us;
- Protecting against fraud and
error;
- Communicating with you
generally or to ensure your satisfaction;
- Communicating the information
to a subcontractor (or other agents or
intermediaries) in the course of a contract or
mandate for the performance of any of the
purposes listed above;
- Fulfilling orders from you or
on your behalf;
- Fulfilling the terms of a
warranty or other contractual obligation; and
- Facilitating recalls if
necessary.
- With respect to our divisions,
subsidiaries, and affiliates, we keep a file and
collect, use, and disclose the information in it for
the following purposes.
- Provide products and/or
services to you or on your behalf;
- Establish, manage or
terminate an employment relationship;
- Administrative or management
requirements related to our provision of
products;
- Service, build, and maintain
our relationship and expertise;
- Communicate with you
generally, ensure your satisfaction, inform you
of the development of, or other information
regarding, products and/or services; and
- Communicate to subcontractors
(or other agents or intermediaries) any of your
personal information in the course of the
performance of a contract or mandate for the
execution of any of the purposes mentioned
above.
See the paragraph below titled
“Limitations” for more information about what we do not
do with your personal information.
Sharing Your Personal Information
We identify to whom, and for what
purposes, we disclose your personal information. For
example, we may disclose your personal information:
- For the specific purposes
declared (or not limited by) the section below
titled “Limitations”);
- To any of our offices or
facilities in connection with the provision of goods
and/or services to or on behalf of our customers, to
establish, manage or terminate an employment
relationship, and for administrative or management
requirements, including analysis of relevant
products, services, and markets;
- To professional firms, government
agencies, and any other organizations or
enterprises, when required for services to and for
customers, as well as for compliance and insurance
obligations;
- To third-party service providers
with whom we have a contractual agreement and who
have comparable levels of privacy protection, for
the processing related to goods and services
provided to, or on behalf of, customers, to
establish, manage, and terminate an employment
relationship, and for administrative or management
requirements (such as, in all cases, for
photocopying, printing and faxing, shredding,
storage and other document management, payroll,
information technology, including software
maintenance, consulting and staffing services,
collections, warranty tracking, accounting, and
legal compliance);
- To such persons for which you
provide your consent; and
- As otherwise permitted by law.